At Brightbasket, managed by Megashop Fashions, we are dedicated to providing a seamless and hassle-free shopping experience. In this document, “we,” “our,” and “us” refer to Megashop Fashions, while “you,” “your,” and “user” refer to our valued customers. We recognize that sometimes fashion choices change, and you may need to cancel an order. The following policy outlines the cancellation process:
Order Cancellation Before Shipment
Orders Already Shipped
Once an order has been shipped, it cannot be cancelled. However, you may request a return after delivery in accordance with our Return & Refund Policy.
Order Modification
We do not currently allow modifications to items or addresses once an order is placed. If needed, you must cancel the order (if eligible) and place a new one.
Contact for Cancellation
For cancellation requests, please contact our support team at: megashopfashions@gmail.com.
Our customer support team will gladly assist you with cancellations and provide clear guidance for your request.